Microsoft Teams / SFB for Voice

The human part of a Teams/SFB transitions equation is critically important. Successful change can only be delivered by technology, where its value has been recognised and accepted by the core users. This key process must be well planned and purposefully managed by those leading the transformation.

The availability of voice features in SfB to match those already in use is often not clear. Different implementation methods will deliver different features. To a lesser or greater extent, core users will need to be comfortable with adopting a different approach to using their phone.

Choosing the right calling plan, be it one of the MS plans or another route needs careful consideration to achieve best value.

Understanding ALL of the licensing implications for now and the future is a vital part of understanding the full ROI implications of adopting this technology.

We’d love to discuss this in more detail, do contact us.

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Beckett Telecom have been providing Telecommunication solutions to the Enterprise market for 30 years.