While a lot of us have been out enjoying the summer holidays, Microsoft have been busy releasing new features and updates to Microsoft Teams.

Here’s our monthly run down of the main changes for you:

 

  • Callback for Call Queues

One of the standout features this month is the ability for callers to request a callback instead of waiting on hold. We’ve already gone into this in more detail here – https://beckett-tele.com/microsoft-teams-queues/ – but this adds a lot of functionality that you may have had in traditional PBX’s that was missing from Teams (a real leap forward in my view!).

  • Channel Cards

Channel Cards provide quick overviews of channel activities, making it easier for team members to stay updated on important discussions and tasks.

  • Town Hall Reactions & Graph APIs

New reactions and Q&A export features have been added for Town Halls in Teams. These tools enhance large-scale events and meetings, making them more interactive and engaging. More detail regarding this can be found here – Microsoft Graph APIs for Teams Town Hall

  • Voice Isolation on MacOS

AI-powered noise suppression is now available for Mac users, significantly improving audio quality in hybrid work environments

  • Custom Backgrounds in Teams Rooms on Android

Customisation options have been expanded with the ability to set custom backgrounds in Teams Rooms on Android. This feature allows for a more personalised and professional meeting experience.

  • Join Zoom Meetings with ID on Teams Rooms on Android

Joining Zoom meetings has become easier on Teams Rooms, allowing you to seamlessly juggle multiple platforms – don’t forgot with our SIP Trunks you can also connect Zoom, Teams and PBX’s together in a single platform.

  • Dynamic Video Tile Size in Teams Rooms on Windows

Teams Rooms on Windows now adjust video tile sizes based on room occupancy, enhancing the video conferencing experience by making it more dynamic and responsive

  • Direct Recording in Teams Rooms on Windows

Users can now start and stop meeting recordings directly from Teams Rooms on Windows, simplifying the process of capturing important discussions

 

AS ever lots of exciting developments in the Teams solution – to find out more or to have a try of these please fill out the form below or give one our friendly Team a call on 0118 940 9000