What is AudioCodes Live Platform?
AudioCodes Live Platform is a multi-tenant UCaaS and CCaaS service delivery solution that integrates certified voice connectivity, AI-powered applications, and advanced automation tools. It enables you to deliver Microsoft Teams, Webex Calling, and Zoom Phone voice services with ease.
Key Features
- Seamless PSTN Connectivity for Microsoft Teams (Direct Routing & Operator Connect), Webex Calling, and Zoom Phone.
- AI-Powered Services like:
- Voca CIC: AI-first omnichannel contact center.
- Meeting Insights: Generative AI-powered meeting productivity.
- Interaction Insights: Compliance recording with analytics.
- Lifecycle Management & Automation via an intuitive self-service portal.
- Secure & Scalable Architecture built on Microsoft Azure.
Benefits for Businesses
- Faster Deployment with automated onboarding.
- Cost Efficiency through centralized management.
- Enhanced CX & EX with AI-driven voice apps.
As businesses embrace digital transformation, AudioCodes Live Platform offers a one-stop solution for voice connectivity, AI-driven services, and simplified management—helping organizations stay agile and competitive.
To find out more fill in the form below or give us a call on 0118 940 9000