Beckett Voice & DataNews & Events February 19, 2025Clobba – Understanding Your Voice and Licencingby Mike Gooch February 5, 2025WhatsApp in Contact Centreby Mike Gooch January 31, 2025Conversational AI in 500 wordsby Alex Canning December 23, 2024Microsoft Changes in 2024by Mike Gooch November 29, 2024AI & Webchat Adoption in the UKby Mike Gooch November 14, 2024The Use of Webchat and Chatbots in UK Councilsby Mike Gooch