Teams Contact Centres

Whilst Teams and voice provides excellent services for 90% of users, for the 10% who run the Contact Centre, greater functionality and reporting is required.

Providing your customers with greater flexibility and the ability to contact you in the manner which is most convenient to them whether on:

• Email

• Voice

• Webchat

• Social Media

• WhatsApp for business

All services are routed through the familiar Teams screen, removing the requirement for complex training and deployment meaning that adoption is quick and easy.

With added services such as PCI compliant Call Recording and the ability to work wherever you are using any device CC4All

As an added advantage by running on a Concurrent User Basis (like our Teams Enabled SIP Trunks) costs are vastly reduced.

To find out more please visit www.beckett-tele.com or call one of our team on 0118 940 9000