You have your old Telephone system, the Avaya or Mitel that’s sat in the comms rooms, and it lets you make and receive calls. Why should I move from this to Teams?  We have the answers!

  1. Unified Communication Platform

Microsoft Teams is more than just a phone system. While you can still do all the things you can now –

  • Operator Consoles
  • Transfer Calls
  • Make and receive calls
  • Voicemail
  • Groups and pick up others users calls

Teams also integrates chat, video conferencing, file sharing, and collaboration tools into a single platform. By using Teams, you streamline communication, making it easier for your team to connect and collaborate seamlessly.

  1. Cost-Effectiveness
  • Hardware Consolidation: Teams eliminates the need for dedicated phone hardware. You can make voice and video calls directly from your computer or mobile device.
  • 2025 Ready: By routing calls over the internet there’s no need to upgrade your existing telephone lines
  • Reduced Costs: Calls to UK Landlines, mobiles and international destinations can be included in your bill, giving you control of your costs.
  1. Enhanced Productivity
  • Single Location: Teams brings all communication channels (calls, messaging, video) into one place. No more switching between apps or devices.
  • Intelligent Capabilities: AI-driven features enhance productivity. For example, Teams can transcribe calls, making it easier to review important discussions.
  1. Enterprise-Grade Phone System
  • Full-Featured Calling: Teams offers basic and advanced call control features. Make and answer calls, transfer them seamlessly, and access voicemail—all within Teams.
  • Reliability: Microsoft provides a 99.999% uptime SLA, ensuring consistent service availability.
  • Security: Teams follows robust security protocols, safeguarding your communications.
  1. Integration with Microsoft Ecosystem
  • Seamless Integration: If your already use Office 365 or other Microsoft products, Teams fits seamlessly into your existing ecosystem.
  • Improved Collaboration: Teams integrates with SharePoint, OneDrive, and other tools, enhancing collaboration and productivity.
  1. Anywhere Access
  • Mobile and Web: Teams works on desktops, laptops, tablets, and mobile devices. Answer calls from anywhere.
  • Mobile App: Even out & about Teams Mobile App is a free of charge service that allows to access all the benefits of Teams from your mobile phone.
  1. Single Management Tools
  • Easy Administration: Manage Teams centrally, including user provisioning, policies, and security settings.

Overall Teams is more than a PBX – to find out how Teams Voice can help you to improve the way you work give us a call on 0118 940 9000.