Just How good is true Five 9’s uptime?

Mike explains what these commonly used terms actually mean:

  • Five 9’s (99.999% uptime SLA)  – with network based Disaster recovery Plans

One of the advantages of an old voice platform, is that if maintained and kept up to date then these are able to offer incredibly high levels of reliability – not being dependent on the “cloud” or network infrastructure means you can be sure of a 99.999% uptime solution.

Most Cloud Solutions offer either 99.9 or 99.99% uptime guarantee, but what does this mean?

As you can see a 99.999% uptime (5 nines) means any outages will be negligible and ensures you are always able to make and receive calls.  At Becketts we add even more failover options allowing you to divert individual extensions or numbers to other individual numbers (such as a mobile or another office) via either a call to us or a simple application.

Factored in with the five nines reliability of our core hosted Teams solution, you can be sure that your voice services will work whatever the circumstances.