Selling headsets and handsets is only a small part of our business, but it is one that raises a lot of questions. I asked our headset specialist James (who you may remember from a previous blog), what the most common questions he gets regarding headsets are. Here are the FAQs:
- What are the best wireless/Bluetooth headsets available?
- The Plantronics CS540 is our bestseller when a customer wants a wireless headset. This headset is the lightest dect headset on the market, and allows its users to multi-task and handle their work load more efficiently. This would be sold with an electronic hook switch cable (EHS) to suit the make/model of your phone.
- My colleague is hard of hearing, what headset would you recommend?
- Binaural headsets are usually the best in this situation, as they cover both ears and eliminate background noise. There are a number of options available, including hearing aid compatible headsets, and we can find one to suit your telephone make/model.
- What headsets would you suggest for use with Microsoft Lync?
- There are a number of headsets that would work for you. A number of Plantronics, Jabra and Sennheiser headsets are Lync certified, and we can help you find the best one to suit you.
- What headset could I use when I am on the move in the office and in the car?
- The headset we would suggest for this is the Plantronics Voyager. It can connect to your PC, mobile and tablet, keeping you connected at all times. It comes with a portable charging case for use on the go.
If you need help selecting the right headset to work with your phone, or just have a few more questions, then give James a call on 0118 940 9000, and he will be happy to help.